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Video Help
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Upgrading to DirectX 9 has helped many
people view the videos properly. Click
here for the link to upgrade to DirectX 9.
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If you click on the link and Media
Player opens and says "connecting" please give the file time
to download. The amount of time it takes will depend on the speed
of your internet connection. Here are some approximate download times:
| File Size |
Cable |
T-1 |
DSL |
Dial up |
| 3 MB |
12 seconds |
16 seconds |
16 - 32 secs |
7 minutes |
| 5 MB |
20 seconds |
27 seconds |
27 - 54 secs |
12 minutes |
| 7 MB |
30 seconds |
38 seconds |
38 - 76 secs |
17 minutes |
| 10 MB |
42 seconds |
54 seconds |
54 - 110 secs |
25 minutes |
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Also try viewing the video by right
mouse clicking on the video name and select "open in new
window" and see if video plays on your system.
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If you are still having problems
viewing the movies, there may be a compatibility issue with your
version of Windows Media Player and the CODECS you have installed on
your system. You can test your Media Player compatibility you can
download the movie and save it to your hard drive, then try playing
the file directly from your computer. To do this right mouse click on
the movie title and select "save target as" and download the
file to your hard drive. Make sure you make note on where you saved it
to. Now open Windows Media Player and click on "File" and
then click on "open" and select the file you have just
downloaded. See if it now plays on your system. If you still can not
see the video then your media player is either missing or does not
have the necessary CODEC installed. You may want to try and upgrade
your media player to a newer version.
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A good rule of thumb is that if you can
not play the file directly from your hard drive, there's no way you
can see it from the website. You may need to adjust your media
player settings or upgrade it to a newer version.
betty_snj@hotmail.com |